Privacy Policy

TelliHub Solutions (“TelliHub,” “we,” “our”) respects your privacy. This page explains, in simple language, what information we collect when you use our website or services, why we collect it, and how we take care of it.

If anything here is unclear, you can always email us at support@tellihub.com.

Depending on which form or service you use, we may collect information such as:

• Full name
• WhatsApp number
• Email address
• Business / brand name
• Website or store link
• Selected service
• Target country
• Project information
• Answers you give in our forms
• Payment amount, where applicable
• Payment screenshot, where applicable
• Submission date and time

We only collect what a form or service actually asks for — nothing hidden.

We use the information you share with us to:

• Respond to your inquiries
• Contact potential customers
• Provide the service you requested
• Review applications
• Confirm bookings
• Review payment proof
• Onboard new clients
• Understand your project requirements
• Provide customer support
• Improve our website and services
• Share important service updates with you

We do not use your information for anything beyond these purposes.

Some of our services — like White Label Startup, Dropshipping Startup and our training program — collect payment proof through their booking or enrollment forms.

Where this applies, we may store:

• The payment amount
• Your payment screenshot
• Your application information

We use payment screenshots to manually review and verify your payment. We do not automatically verify payments — a member of our team checks each one.

When you work with us, you may share business or project information such as:

• Business requirements
• Store information
• Website information
• Advertising information
• Project files
• Technical details

We treat this information professionally and only use it to deliver and support the service you asked for.

For some approved services, you may give our team access to business systems such as your Shopify store, website, advertising accounts or other project tools.

We only use this access to do the work agreed for your service — nothing more.

Your information is only accessible to:

• Authorized TelliHub team members
• Technical or service providers, only where necessary to deliver your service

Our website and business may use trusted third-party technology, such as:

• Hosting providers
• Website infrastructure
• Email services
• Payment or business tools, where applicable

These providers only handle information as needed to help our website and services run properly.

Our website currently uses only essential cookies — the kind needed to keep the site and forms working properly (for example, keeping an admin logged in). We do not currently run marketing or advertising tracking cookies.

If this changes in the future, we will update this page to reflect it.

We keep your information only for as long as reasonably needed — for service delivery, customer support, business records, payment records, security, and handling disputes if they come up.

If you have reasonable questions or requests about your personal information, contact us at support@tellihub.com. We’ll do our best to help.

TelliHub uses reasonable precautions and limits who can access your information. We take security seriously — but we also want to be honest: no online system can promise it will never be hacked, and we can’t guarantee your data is 100% secure. What we can promise is that we take reasonable, sensible steps to protect it.

If you have questions about this Privacy Policy, reach out anytime:

You may also want to read our Refund Policy.