Privacy Policy

Tellihub (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tellihub.com or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number)
• Company information (business name, role, industry)
• Messages and communications you send to us
• Information submitted through our contact or inquiry forms

We also automatically collect certain technical information when you visit our website, including IP address, browser type and version, pages visited, time and date of visits, and referring website addresses.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver our services and manage our business relationship with you
• To send you marketing communications (only with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and ensure the security of our services

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertising (e.g., Google Ads remarketing).

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our site.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., email platforms, analytics tools).
• Legal requirements: When required by applicable law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of business assets.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, restricted access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we securely delete or anonymise it.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data in certain circumstances.
• Objection: Object to the processing of your data for marketing purposes.
• Portability: Request transfer of your data in a machine-readable format.

To exercise any of these rights, please contact us at hello@tellihub.com. We will respond within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: